You simply have very few opportunities to have documented the ways in which your users interact with Fishbowl. Nor is there accountability with inventory entry. Still, there is no "user accountability" (again, to echo another review) with SO, PO, etc.
But it is getting BETTER with every release. Maybe more often if you export more frequently.
FISHBOWL INVENTORY PLUGINS SOFTWARE
And the fact that the software has bugs and that you WILL be resetting your server to complete end-of-day export to Quickbooks.
I also echo the complaints about the need for A LOT of custom reports for simple things. I read through all the reviews (at this time 126 of them) and agree with the many that indicate that support is very difficult to get a hold of. Thanks for being part of LEW and making me feel like I have support instead of pressure! After meeting him and having a person in your corner with you striving to ensure you have little challenges is beyond a relief it is a dream instead of a nightmare. I must say my hand goes out to him and would shake his hand any time he is the room and give a smile and acknowledge him with the same respect he gives to me as a business owner running a company smoother thanks to his help and encouragement.Īs a business owner we are challenged every day and with the daily grind you feel at times lost and alone. He has been above the call of duty every time he handles my concerns. It is nice to meet someone who has your concerns on his mind when he approaches you and the way he handles matters is the way any company owner appreciates. After several attempts I met one of the CSR and can I say what a breath of fresh air he was and is. When I purchased Fishbowl there were many issues and I was very frustrated. I'm not even using all the features right now, but I can't wait until my small flower shop is big enough to have 3-4 locations, and use the reorder points! I know that sounds silly, but the software has been so nice because I can scale it for what I need now, and grow into it.
FISHBOWL INVENTORY PLUGINS FULL
But the biggest reason I purchased it is because of it's accuracy in inventory, and because of the depth of the software features, I know that when I expand and have more than one location, a warehouse full of vases, ribbon, and potentially open a wholesale location for a facet of the industry in addition to the flowers, I'm not going to outgrow the software. Another reason I liked it, is because I could place orders from anywhere using one of the plug ins. One of the biggest reasons for me was because it can allow me to save credit card information for clients who continually order through our company.
I've been using Fishbowl for the past year.